Plumbfix Sucks Customer Reviews and Feedback

From Everything.Sucks

Screwfix is the United Kingdom's largest multi-channel retailer of trade tools, accessories and hardware products. Founded in 1979 as the Woodscrew Supply Company, the company was acquired in July 1999 by Kingfisher plc, who also owns B&Q, and is listed on the London Stock Exchange. In 2008, there was the launch of Plumbfix, offering qualified plumbers a wider range of specialist goods at better prices, this was followed by the launch of Electricfix the next year.

A former sales advisor shares his experience on indeed.com, "Management at Plumbfix is clicky if your face doesn't fit they bully you out. They have favorites who pick the best shifts and holidays. Management, staff favorites are always on mobile phones not doing work when mobile phones are not allowed apparently then others get the blame work not completed. Work elsewhere. Canteen dirty. Expecting you to work breaks. No support."

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Sales Advisor (Former Employee) says

"Management are clicky if your face don't fit they bully you out. They have favourites who pick best shifts and holidays. Management, staff favourites always on mobile phones not doing work when mobile phones are not allowed apparently then others get the blame work not completed. Work elsewhere. Canteen dirty. Expecting you to work breaks. No support.Its a job.Bullying and lack of respect.Firstly, we’d like to thank you for leaving your review. We’re so sorry to hear that your experience at Screwfix did not match your expectations. We're also very concerned about what you said bullying. We strive to do the best for our people so we would welcome a chance to discuss this further with you. Please email reviews@screwfix.com to provide us with more details so we can investigate."

Sales Assistant (Former Employee) says

"I was there on a part time basis worked hard and wanted fulltime so badly. But the manager gave it to her cousin. Horrible place to work the staff are incouraged to be against eachother. The place will be sold off soon anyway nothingabsolutely awful place to beThank you for taking the time to provide us with your feedback. It's our goal to build a company that all our employees can be proud of and enjoy. With this in mind, we're really sorry to hear you have had a bad experience. Could you please email reviews@screwfix.com to provide us with more detailed feedback. Our team will then be able to investigate further."

Retail Assistant (Former Employee) says

"Absolutely disgusting . Rejected me because of my skin colour , my name, my ethnicity and the fact that I’m a girl. It’s just frankly quite rude and meanNo prosToo manyFirstly, we’d like to thank you for leaving your review. We're very concerned about what you said about rejection, that is not what Screwfix stands for. Please email reviews@screwfix.com to provide us with more details so we can investigate."

Service assistance (Former Employee) says

"You have to have a face that fits to get anywhere in the place.if your late due to an accident you still get a record of conversation.they don't care about staff as they know there are loads of people looking for worknonenone"

Assistant (Former Employee) says

"to begin with the place seemed great till you get to know people its like high-school if not worse, the management it worse the your co workers. Management sit having tea and biscuits and on Facebook or chatting with whoever their favourite is that day. Anytime I spoke to management about an issue nothing was ever done about lazy workers or issues with other staff nothing is kept confidential everyone know everything about anyone who works there health issues, home problems issues in storefast paced gets the hours inheavy lifting, bitchiness, rude customers, not fair on hoildays, management take where they want firstFirstly, we’d like to thank you for leaving your review. We’re so sorry to hear that your experience at Screwfix did not match your expectations. We're also very concerned about what you said. We strive to do the best for our people so we would welcome a chance to discuss this further with you. Please email reviews@screwfix.com to provide us with more details so we can investigate."

Sales Assistant (Former Employee) says

"Sack people for having operations unless you are one of the individuals they show favoratism towards. Treat there staff like there worthless and desposable. Misersble dead end job. Honestly the only reason to work here is to hold you down until you get a better job.Discount but when its terrible money then pretty irrelevantFavouratismFirstly, we’d like to thank you for leaving your review. We’re so sorry to hear that your experience at Screwfix did not match your expectations. We're also very concerned about what you said about favouritism. We strive to do the best for our people so we would welcome a chance to discuss this further with you. Please email reviews@screwfix/com to provide us with more details so we can investigate."

Sales Assistant (Former Employee) says

"Company become so big they don’t care about the staff it’s all about making money. Always pressured and not great team spirt, mangers/supervisors think they are above the rest of the staff.Thank you so much for taking the time to leave us your feedback. We’d be more than happy to discuss this further as we really value our employees' feedback. Please email our team on reviews@screwfix.com with more info so we can look into this."

Shop Assistant (Former Employee) says

"Bad place to work for had terrible experience staff rude unwilling to help so can only imagine what they would be like with a new employee staff on phones behind tillnothingeverythingThank you for taking the time to leave us your feedback. We understand your frustration and we’re committed to improving. Would you be interested in discussing the matter further? If so please email us at reviews@screwfix.com"

General Assistant (Current Employee) says

"It feels like you have the job and then they pull the rug from under you. Empty promises. Not a nice experience and they then say keep you on file for future vacancies. Tell them not to bother. Get a job with better pay and benefits.We really appreciate you taking the time to provide us with your feedback. We’re very disappointed to hear about your experiences. We understand your frustrations and we’d like the chance to address your issues. If you're happy to discuss this further then please email our team on reviews@screwfix.com"

Everything (Former Employee) says

"I used to work in the Screwfix warehouse in Stafford. The salary is around 15p more than the minimum wage. I must be ok with lifting 25kg bags of cement,paint all day long. If u stop for a second to say "hi" to someone,immediately one of the bosses (they are thousands,believe me) will come to u and ask u what was the conversation about... If u r late 10 seconds from ur brake u r in a big big trouble. Most of the menagers are from Tesco.We used to call them "The tesco team".So is no chance to progress there. Without overtime u put in ur pocket around 1300. If u r on the street and u don't have anything for breakfast....it's ok for u. But for this money u can find a job in Trinidad and Tobago. Don't do it...Do a favour to ur self..."

Sales Assistant (Former Employee) says

"Management can't settle on decisions, workers are lazy if favoured. Never work here if you care about your job, they'll take advantage of that and par you off for sticking up for yourselfThank you for taking the time to leave us your feedback. Would you be interested in discussing the matter further? If so please email us at reviews@screwfix.com"

Duty Manager (Former Employee) says

"I was dismissed under false allegstions. I was a duty manager there and because one of the assistance was sleeping with the store manager she got me sacked. Far to much expected for the wageNoneEverythingFirstly, we’d like to thank you for leaving your review. We're very concerned about what you said about your dismissal. We strive to do the best for our people so we would welcome a chance to discuss this further with you. Please email reviews@screwfix.com to provide us with more details so we can investigate"

Warehouse Team Member (Former Employee) says

"Worst place to work.Disrespectful management treatment people unfairly,bullying attitude and definitely not family friendly business. Under paying with minimum benefits as everything what promised is never available.We really appreciate you taking the time to provide us with your feedback. We're committed to creating an inclusive, progressive and enjoyable work environment for all our employees. So, needless to say, we’re very disappointed to hear about your experiences. If you're happy to discuss this further then please email our team on reviews@screwfix.com"

Warehouse Assistant/ FLT Driver (Current Employee) says

"This place was nice and clean but the managers don't no what they are doing it is like the blind leading the blind but I can say not all of them are like that but most of them areWe really appreciate you taking the time to provide us with your feedback. We’re very disappointed to hear about your experiences. We understand your frustrations and we’d like the chance to address your issues. If you're happy to discuss this further then please email our team on reviews@screwfix.com"

Warehouse Operative (Former Employee) says

"Terrible Management. No Duty of Care for staff. Staff turnaround is probably the biggest of any retail shop in Barnstaple. Most times Staff don’t even get lunch breaks and when they do they’re almost guilted into not taking them. Sales Assistants aren’t appreciated. Assistant Manager in particular is a very nasty person. Avoid this shop at all costs.Firstly, we’d like to thank you for leaving your review. We’re so sorry to hear that your experience at Screwfix did not match your expectations. We're also very concerned about what you said about our Barnstable store and will look into this. We strive to do the best for our people so we would welcome a chance to discuss this further with you. Please email reviews@screwfix.com to provide us with more details so we can investigate."

Duty Manager (Current Employee) says

"The area managers seem to be more bothered about one strain of the company rather than the bigger picture been the rest of how stores work. They seem to push for unrealistic outcomes for people with no chance to learn or progressWe really appreciate that you have taken the time to provide us with feedback. Good or bad, we encourage all our employees to leave us reviews so we can continue to build a company that works for everyone. We understand your frustrations and would like the opportunity to address your concerns. Would you please email our team on reviews@screwfix.com and provide us with more detailed feedback so we can take this further?"

Supervisor (Former Employee) says

"Absoloutely disgusting place to work. Policies are horrendous. You step expected to have no personal life and spend every second of the day focusing on work. You get bullied out of the company if you become pregnant or have an injury. Absolutely vile and toxic place to work. Do not work here.We really appreciate you taking the time to provide us with your feedback. We're committed to creating an inclusive, progressive and enjoyable work environment for all our employees. So, needless to say, we’re very disappointed to hear about your experiences. We understand your frustrations and we’d like the chance to address your issues. If you're happy to discuss this further then please email our team on reviews@screwfix.com"

Warehouse Operative (Former Employee) says

"Working at DC3 as a temp worker I was made to feel very unwelcome, two shift managers standing their like plumbs watching over you as if your rubbish on the floor making you feel very uncomfortable!! Even on a chilly day, you find you’re self sweating buckets tipping and loading trailers all day, you need to shower at least twice a day to keep your personal hygiene up to standard. I would not recommend Wincanton/Screwfix to anyone at all!!!Thank you for taking the time to provide us with your feedback. It's our goal to build a company that all our employees can be proud of and enjoy. With this in mind, we're really sorry to hear you have had a bad experience.This is definitely not what we strive for at Screwfix, so we would love the opportunity to make it right. Could you please email reviews@screwfix.com to provide us with more detailed feedback. Our team will then be able to investigate further."

SALES ASSISTANT (Former Employee) says

"Managers are bullies. Physically assaulted members of staff and after investigation upon investigation they still get away with it even after being found guilty of it. Management stealing from the shop as wellFirstly, we’d like to thank you for leaving your review. We're very concerned about what you said about bullying. We strive to do the best for our people so we would welcome a chance to discuss this further with you. Please email reviews@screwfix.com to provide us with more details so we can investigate."

Customer Service Advisor (Former Employee) says

"Store full of egocentric arrogant showoffs who have their own click starting from the management who stand around doing nothing all day. The staff that are not part of the click dare not speak up and sheep it all day doing all the work to boot. You can see from the staff turnover always employing part time staff that the management are just not cutting it and are not a pleasure to work with at all. It's their way or the highway and definitely not the screw-fix way. I would not recommend this job if you are looking to work in the Hartlepool store.Firstly, we’d like to thank you for leaving your review. We’re so sorry to hear that your experience at Screwfix did not match your expectations. We're also very concerned about what you said about your experience with management. We strive to do the best for our people so we would welcome a chance to discuss this further with you. Please email reviews@screwfix.com to provide us with more details so we can investigate."

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